Terms of Enrolment

Article 1 (Purpose)

These Terms set out the rights and obligations between ICPA International Protocol Co., Ltd. (the "Company") and participants in the programmes and events (together, "Programmes") of The Elegance Academy Tokyo (the "Academy"), which is operated by the Company.

Article 2 (Application and Contract)

Those wishing to participate shall apply by the method designated by the Company and pay the tuition fee (including event participation fees; the same applies hereinafter). The application is confirmed, and the contract concluded, upon completion of payment.

The Company may, after reviewing an application, decline to accept it.

Article 3 (Notices)

Notices from the Company will be sent to the contact details provided at the time of application.

Participants shall promptly inform the Company of any change to their contact details.

Article 4 (Provision of Programmes)

The Company will provide Programmes in accordance with the content specified for each. Dates and venues are determined by the Company.

Even after a Programme has been confirmed, the date or venue may be changed owing to natural disasters, severe weather, sudden illness of the instructor or other unavoidable circumstances. In such cases, the Company will promptly propose an alternative date.

Where the content or duration of a Programme changes, participants may choose either to continue or to change to another date.

Article 5 (Events, Workshops and Special Lessons)

Events, workshops, special lessons and other single-session programmes held by the Academy ("Events") are governed by this Article.

1. Events are, in principle, complete in a single session and are not eligible for a make-up session in case of absence.
2. No cancellations or refunds can be accepted once payment has been made.
3. Any dress code for an Event will be specified in its announcement. Participants dressed inappropriately for the venue (e.g. in casual clothing) may be refused entry, in which case no refund will be made.
4. An Event may have a minimum number of participants. If applications fall short of this minimum, the Event may be held with a change of date, venue or content. Participants unable to attend on a changed date may transfer to another session, or the matter will be resolved through consultation.
5. Where a change is due to the instructor's circumstances, the Event will be rescheduled. If a participant is unable to attend the new date, the Company will offer a transfer to another date or otherwise respond after consultation.
6. If an Event is cancelled owing to a social emergency such as a natural disaster, an epidemic or the suspension of public transport, a partial refund corresponding to unused expenses may be possible. Any fees incurred in making the refund shall be borne by the participant.
7. Travel, accommodation and other expenses incurred in attending are not compensated under any circumstances.

Article 6 (Absence and Lateness)

If a participant is absent from a session, they must retake a session of the same content, for which a separate fee is payable as determined by the Company. This does not apply to Events under the preceding Article.

Even where absence is due to illness, accident or other reasons not attributable to the participant, the participant shall bear venue fees, instructor fees and other costs for which the Company has already become liable.

Arriving 30 minutes or more after the start, or leaving before the end, shall be treated as absence, and the session shall be deemed completed.

Participants may request a change of date by giving prior notice. In such cases, venue fees, instructor engagement costs and other expenses already incurred shall be borne by the participant.

Article 7 (Prohibited Conduct)

Participants shall not:

1. arrive late for, or leave before the end of, a session;
2. be absent from a session without prior notice;
3. publish photographs, videos or personal information of other participants without permission;
4. engage in verbal abuse, violence, sexual harassment, power harassment or any other form of harassment or nuisance towards other participants or instructors;
5. disclose, lend or transfer texts or other teaching materials to third parties;
6. use the content, know-how or texts of the Programmes, whether paid or free, to provide or offer similar courses, training or educational programmes to third parties;
7. reproduce, republish, modify, sell, distribute or otherwise reuse any part of the content of the Academy's website (text, images, video, audio, etc.) without prior permission;
8. record, film or photograph (including screenshots) the content of a session;
9. share information, materials or images obtained during a session on social media, other online services or in print;
10. share URLs, meeting IDs, passwords or similar details of online sessions with third parties;
11. bring any third party who has not paid the fee into a session;
12. forge, alter or misuse any certificate of attendance or completion;
13. save, edit or share electronic data provided by the Company without permission; or
14. obstruct the Company's business.

Article 8 (Photography during Programmes)

The Company may photograph or film Programmes for record and publicity purposes. When such images are used for publicity, the Company will respect participants' dignity and privacy, either rendering faces unidentifiable or obtaining prior consent.

Participants who do not wish to be photographed should inform the Company in advance.

Article 9 (Electronic Data)

Electronic data provided by the Company (course materials, etc.) may be used solely for the participant's own study and may not be copied, edited or shared without the Company's permission.

Participants shall delete all such data upon the end of their access rights or upon the Company's instruction.

Article 10 (Exclusion of Anti-Social Forces)

Participants represent and warrant that they are not, and will not in the future be, members of organised crime groups, persons within five years of leaving such groups, associates or affiliated companies of such groups, corporate racketeers or any equivalent persons ("Anti-Social Forces"), and that they have no socially reprehensible relationship with Anti-Social Forces.

Article 11 (Cancellation by the Participant)

Participants may cancel their contract at any time. Refunds in such cases are governed by Article 13.

Article 12 (Termination by the Company)

The Company may terminate the contract if a participant falls under any of the following, in which case no refund will be made:

1. false information was given at the time of application;
2. these Terms have been breached;
3. conduct under Article 7, items 1 or 2, has been repeated;
4. there has been serious conduct contrary to public order or morals;
5. there has been gross negligence or a breach of trust; or
6. any other serious reason makes continuation of the contract difficult.

Article 13 (Refunds)

As a rule, the Company does not refund fees paid, and will instead respond by rescheduling or transferring to an online session. Refunds for Events are governed by Article 5.

Where it becomes difficult to hold a Programme on the original date owing to natural disasters, severe weather or other unavoidable circumstances, the Company will, as a rule, reschedule it.

In the case above, if holding the Programme itself becomes impossible owing to an emergency or other circumstances, the Company will refund the portion of the fee corresponding to sessions not yet received (excluding Events).

No refund will be made for cancellation at the participant's own convenience. However, where the Company deems it appropriate, part of the balance after deduction of expenses already incurred may be refunded, the amount being determined by the Company taking into account the progress of the Programme, the timing of cancellation and expenses incurred.

Article 14 (Damages)

Participants shall compensate the Company for any damage caused by a breach of these Terms.

If a participant breaches any of items 3 to 14 of Article 7, the participant shall pay, as damages, the greater of JPY 1,000,000 or an amount equal to the fee of the course taken. Where the Company's damage exceeds this amount, the participant shall compensate the full damage.

Participants who damage the facilities, equipment or fixtures of the Company or a venue shall bear the cost of restoring them.

Article 15 (Survival)

Articles 7, 8, 9 and 14 shall remain in effect after the contract ends through completion, cancellation, termination or otherwise.

Article 16 (Amendment)

The Company may amend these Terms within a reasonable scope. Amended Terms take effect upon publication on the Academy's website.

Article 17 (Governing Law and Jurisdiction)

These Terms are governed by the laws of Japan, and the Tokyo District Court shall have exclusive jurisdiction in the first instance.